Terms of service

Last updated: September 22, 2026

OVERVIEW

This website is operated by Sassé. Throughout the site, the terms “we”, “us” and “our” refer to Sassé.

Sassé offers this website, including all information, products, tools and services available through this site, subject to your acceptance of these Terms of Service.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to sell our products to you.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service, together with our Privacy Policy, Refund Policy and any other policies referenced on our website.

Please read these Terms carefully before using our website or placing an order.

Nothing in these Terms affects your statutory rights under applicable consumer law.

1. ELIGIBILITY AND ACCOUNTS

By using our website or placing an order, you confirm that you are legally capable of entering into a binding contract or have the permission of a parent or legal guardian where required.

If you create an account, you are responsible for keeping your account information accurate and your login details secure.

You are responsible for activity carried out through your account.

2. PRODUCTS

We make every reasonable effort to display our products, colours, images and descriptions as accurately as possible.

However, colours and appearance may vary slightly depending on your device, screen settings or lighting.

All products are subject to availability. We reserve the right to discontinue products or limit quantities where reasonably necessary.

3. ORDERS

When you place an order, you will receive an order confirmation acknowledging that we have received your order.

Receiving an order confirmation does not necessarily mean that your order has been accepted.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

  • A product is unavailable
  • Payment cannot be authorised
  • There is an obvious pricing or product information error
  • We reasonably suspect fraudulent or unauthorised activity

If we cancel an order after payment has been taken, we will refund the relevant amount.

4. PRICES AND PAYMENT

Prices are displayed on our website in the currency shown at checkout.

Any applicable taxes will be displayed or included as required.

Delivery charges and any other applicable costs will be shown before you complete your purchase.

We may change our prices from time to time. Changes will not affect orders that have already been accepted.

Payment must be made using one of the payment methods available at checkout.

5. SHIPPING AND DELIVERY

Delivery times shown on our website are estimates unless otherwise stated.

We will make reasonable efforts to deliver your order within the estimated timeframe, but delays may occasionally occur due to circumstances outside our reasonable control.

Please ensure that your delivery information is complete and accurate when placing your order.

For more information, please see our Shipping Policy.

6. RETURNS AND REFUNDS

Returns and refunds are handled in accordance with our Return & Refund Policy.

Nothing in our Return & Refund Policy or these Terms affects any statutory rights you may have under applicable consumer law.

7. PROMOTIONS AND DISCOUNT CODES

From time to time, we may offer promotional codes, discounts or special offers.

Unless otherwise stated:

  • Promotional codes cannot be exchanged for cash
  • Only one promotional code may be used per order
  • Promotions may be subject to specific eligibility requirements, exclusions and expiry dates
  • Promotional codes must be entered at checkout to apply

Additional terms may apply to individual promotions and will be provided when the promotion is offered.

8. WEBSITE USE

You may use our website only for lawful purposes.

You must not use our website in a way that could damage, disable or interfere with its operation or security.

You must not attempt to gain unauthorised access to our website, systems, customer information or related services.

9. INTELLECTUAL PROPERTY

Unless otherwise stated, all content available on the Sassé website, including our branding, logos, product images, photography, graphics, text, videos and website design, is owned by or licensed to Sassé and is protected by applicable intellectual property laws.

You may use our website for personal, non-commercial purposes only.

You may not copy, reproduce, distribute, modify or commercially use our content without our prior written permission.

10. THIRD-PARTY SERVICES

Our website may use or provide access to services operated by third parties, including payment providers, delivery providers, social media platforms and other technology providers.

Your use of certain third-party services may also be subject to their own terms and privacy policies.

We are not responsible for third-party websites or services except where required by law.

11. PRIVACY

Your personal information is handled in accordance with our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use and protect your personal information.

12. LIABILITY

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited, including your statutory consumer rights.

To the extent permitted by law, Sassé will not be responsible for losses that were not reasonably foreseeable when the contract was formed or losses resulting from circumstances outside our reasonable control.

Nothing in these Terms limits our responsibility for products that are faulty, not as described or otherwise fail to meet rights that cannot legally be excluded.

13. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our business, services or legal requirements.

Any updated Terms will be published on this page with a revised “Last updated” date.

Changes will not affect rights and obligations that arose before the updated Terms became effective unless required by law.

14. GOVERNING LAW

These Terms are governed by the applicable laws of England and Wales, subject to any mandatory consumer protections that apply to you based on where you live.

Nothing in these Terms limits any rights you may have under applicable consumer protection law.

15. CONTACT US

If you have any questions about these Terms of Service, please contact our Customer Care team:

Sassé
Email: sasseofficial.001@gmail.com
Online Chat: Available through our website