Privacy policy
Last updated: September 22, 2026
At Sassé, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, make a purchase, create an account, contact us, or otherwise interact with our services.
Our store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services to you.
INFORMATION WE COLLECT
When you visit or make a purchase from Sassé, we may collect personal information including:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase information
- Payment and transaction information
- Account information
- Customer service communications
- Device, browser and IP address information
- Information about how you interact with our website
- Marketing and communication preferences
We only collect information that is reasonably necessary to provide and improve our services.
HOW WE USE YOUR INFORMATION
We may use your personal information to:
- Process and fulfil your orders
- Process payments and refunds
- Arrange delivery and returns
- Manage your customer account
- Provide customer service
- Communicate with you about your orders
- Detect and prevent fraud or misuse
- Improve our website, products and customer experience
- Understand how customers use our website
- Send marketing communications where you have chosen to receive them
- Comply with our legal and regulatory obligations
SHOPIFY
Our online store is hosted by Shopify, which provides the e-commerce platform we use to sell our products.
Shopify may process personal information when you browse our website, create an account, place an order or use other features of our store.
PAYMENTS
When you make a purchase, your payment information is processed through the payment providers available at checkout.
We do not directly store your full payment card details. Payment providers process your information in accordance with their own privacy policies and security requirements.
SHARING YOUR INFORMATION
We may share your personal information with trusted third-party service providers where necessary to operate our business.
These may include:
- Shopify
- Payment providers
- Delivery and logistics partners
- Customer service providers
- Email and marketing platforms
- Analytics providers
- Advertising platforms
- IT and website service providers
We only share information where necessary to provide our services, operate our business, meet legal obligations or for other lawful purposes.
We may also disclose information where required by law.
MARKETING COMMUNICATIONS
If you choose to receive marketing communications from us, we may contact you about new products, offers, promotions and other Sassé updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
Where required, we will only send marketing communications with your consent.
COOKIES
We use cookies and similar technologies to operate our website, remember your preferences, understand how our website is used and, where permitted, provide relevant marketing and advertising.
Some cookies are necessary for the website to function, while others are used for analytics, personalisation and advertising.
Where required by applicable law, you can choose whether to accept non-essential cookies through our cookie preferences.
HOW WE PROTECT YOUR INFORMATION
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure or alteration.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
HOW LONG WE KEEP YOUR INFORMATION
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service and meeting our legal, accounting and regulatory obligations.
Retention periods may vary depending on the type of information and the reason we process it.
YOUR PRIVACY RIGHTS
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information in certain circumstances
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request a copy of certain personal information
- Opt out of marketing communications
These rights may be subject to exceptions under applicable law.
To exercise your privacy rights, please contact us using the details below.
INTERNATIONAL DATA TRANSFERS
Some of our service providers may process or store personal information outside the United Kingdom.
Where required, appropriate safeguards will be used to protect personal information transferred internationally in accordance with applicable data protection laws.
CHILDREN'S PRIVACY
Our website and services are not intended for children, and we do not knowingly collect personal information from children where prohibited by applicable law.
If you believe a child has provided us with personal information, please contact us.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page.
CONTACT US
If you have any questions about this Privacy Policy, how we handle your personal information, or would like to exercise your privacy rights, please contact us:
Sassé Customer Care
Email: sasseofficial.001@gmail.com
Online Chat: Available through our website